Flores, Carmelita S..  <br/><br/>
Effective speech communication /  
Carmelita S. Flores, Evelyn B. Lopez.  
 - 4th ed.  
 - Mandaluyong City :  National Book Store,   c2003. 
 - 468 p.  
<br/><br/>Includes bibliographical references (pp. 461-468). 
<br/><br/>
<br/><br/><label>ISBN: </label>971-08-6369-X 
<br/><br/><label>Dewey Class. No.: </label>Fil 302.2242 F663 2003