Chavez, Tom, Data driven : harnessing data and AI to reinvent customer engagement / Tom Chavez, Chris O'hara, Vivek Vaidya. - New York : McGraw Hill Education, c2019. - xx, 230p. Includes index. ISBN: 9781260441536 Subjects--Personal Names: Consumer Behavior.Artificial Intelligence (AI) & Semantics. Dewey Class. No.: 658.8 C512 2019