02500cam a2200313 i 4500 436 436 21028706 20251027205652.0 190621s2019 enka b 001 0 eng 2019022467 9780749497064 (paperback) DLC eng DLC rda DLC pcc HD69.B87 W56 2019 Grad 658 W784 2019 23 Winter, Helen (Business analyst), author. The business analysis handbook : techniques and questions to deliver better business outcomes / Helen Winter. London : New York ; Kogan Page, 2019. xi, 264 pages : illustrations ; 24 cm text txt rdacontent unmediated n rdamedia volume nc rdacarrier Includes bibliographical references and index. "The business analyst role can cover a wide range of responsibilities, including the elicitation and documenting of business requirements, upfront strategic work, design and implementation phases. Typical difficulties faced by analysts include stakeholders who disagree or don't know their requirements, handling estimates and project deadlines that conflict, and what to do if all the requirements are top priority. The Business Analysis Handbook offers practical solutions to these and other common problems which arise when uncovering requirements or conducting business analysis. Getting requirements right is difficult; this book offers guidance on delivering the right project results, avoiding extra cost and work, and increasing the benefits to the organization. The Business Analysis Handbook provides an understanding of the analyst role and the soft skills required, and outlines industry standard tools and techniques with guidelines on their use to suit the most appropriate situations. Covering methodologies such as Lean Six Sigma and Business Process Model and Notation (BPMN), this essential guide also includes standard templates to save time and ensure nothing important is missed"-- Provided by publisher. Business analysts. Online version: Winter, Helen, The business analysis handbook 1. London ; New York, NY : Kogan Page, 2019. 9780749497057 (DLC) 2019022468 7 cbc orignew 1 ecip 20 y-gencatlg ddc BK 0 0 ddc 0 0 NFIC GL GL GRAD 2023-07-17 Purchased (MegaTexts Phil) 10308 0 Grad 658 W784 2019 10308 2023-07-17 2023-07-17 BK