01649cam a22003378i 450000100090000000300040000900500170001300800410003001000170007102000310008804000230011904200080014205000220015008200350017224501140020726300090032126400690033030000220039933600260042133700280044733800270047550400510050250501110055352003700066465000260103465000200106070000420108070000370112270000300115977601220118921366970OSt20251027205711.0200108s2020    enk      b    001 0 eng    a  2019056033  a9781789242034q(paperback)  aDLCbengerdacDLC  apcc00aTX911b.M296 202000aGrad 338.4/791 bM266 202022300aManaging hospitality experiences /cedited by Dr Alexandra J Kenyon, Dr Peter Robinson and Dr James Musgrave.  a2004 1aWallingford, Oxfordshire, UK ;aBoston, MA, USA :bCABI,c[2020]  avii, 199 pages cm  atextbtxt2rdacontent  aunmediatedbn2rdamedia  avolumebnc2rdacarrier  aIncludes bibliographical references and index.2 aCorporate social responsibilities, society and hospitality experiences / Alexandra J Kenyon and Lucy Hack.  a"This new textbook provides a full and detailed insight into the ways in which experiences are designed and delivered. It covers management issues such as marketing, human resources, operations, quality management, facilities management, project management, and strategy, and is supported throughout by pedagogic features and case studies"--cProvided by publisher. 0aHospitality industry. 0aSpecial events.1 aKenyon, Alexandra J.,d1966-eeditor.1 aRobinson, Peter,d1979-eeditor.1 aMusgrave, James,eeditor.08iOnline version:tManaging hospitality experiencesdBoston : CAB International, 2020.z9781789242041w(DLC) 2019056034