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  <titleInfo>
    <title>Managing hospitality experiences</title>
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  <name type="personal">
    <namePart>Kenyon, Alexandra J.</namePart>
    <namePart type="date">1966-</namePart>
    <role>
      <roleTerm type="text">editor.</roleTerm>
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  </name>
  <name type="personal">
    <namePart>Robinson, Peter</namePart>
    <namePart type="date">1979-</namePart>
    <role>
      <roleTerm type="text">editor.</roleTerm>
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  </name>
  <name type="personal">
    <namePart>Musgrave, James</namePart>
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    <dateIssued encoding="marc">2020</dateIssued>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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  <physicalDescription>
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    <extent>vii, 199 pages cm</extent>
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  <abstract>"This new textbook provides a full and detailed insight into the ways in which experiences are designed and delivered. It covers management issues such as marketing, human resources, operations, quality management, facilities management, project management, and strategy, and is supported throughout by pedagogic features and case studies"--</abstract>
  <tableOfContents>Corporate social responsibilities, society and hospitality experiences / Alexandra J Kenyon and Lucy Hack.</tableOfContents>
  <note type="statement of responsibility">edited by Dr Alexandra J Kenyon, Dr Peter Robinson and Dr James Musgrave.</note>
  <note>Includes bibliographical references and index.</note>
  <subject authority="lcsh">
    <topic>Hospitality industry</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Special events</topic>
  </subject>
  <classification authority="lcc">TX911 .M296 2020</classification>
  <classification authority="ddc" edition="23">Grad 338.4/791  M266 2020</classification>
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      <title>Managing hospitality experiences</title>
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      <publisher>Boston : CAB International, 2020.</publisher>
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  <identifier type="isbn">9781789242034</identifier>
  <identifier type="lccn">2019056033</identifier>
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