01377cam a22002774a 450000100090000000300040000900500170001300800410003001000170007102000310008802000280011904000110014705000140015808200270017210000210019924500670022025000120028726000930029930000300039244000680042250400510049050503550054165000300089685600820092685600910100814613095OSt20251027205729.0061027s2008    maua     b    001 0 eng    a  2006035826  a9780073405001 (alk. paper)  a0073405000 (alk. paper)  cNMSCST00aHF5549.1200aGrad 658.3 bC418 20191 aCerto, Samuel C.10aSupervision :bconcepts and skill-building /cSamuel C. Certo.  a6th ed.  aBoston :bMcGraw-Hill/Irwin, a business unit of The McGraw-Hill Companies, Inc.,cc2008.  axxx, 544 p. :bcol. ill.   aThis Internation student edition is for use outside of the U.S.  aIncludes bibliographical references and index.0 aSupervision: concepts and skill-building is -- Divided into five main parts: What is a supervisor? -- Modern supervision -- Challenges, functions of the supervisor, skills of the supervisor, and Supervision and human resources. Each part concludes with an exercise that is linked to instructor-accessible videos called the "Manager's hot seat video." 0aSupervision of employees.413Table of contents onlyuhttp://www.loc.gov/catdir/toc/ecip073/2006035826.html423Publisher descriptionuhttp://www.loc.gov/catdir/enhancements/fy0708/2006035826-d.html