000			01813cam a22003858i 4500
999			_c614 _d614
001			21366970
003			OSt
005			20251027205711.0
008			200108s2020 enk b 001 0 eng
010			_a 2019056033
020			_a9781789242034 _q(paperback)
040			_aDLC _beng _erda _cDLC
042			_apcc
050	0	0	_aTX911 _b.M296 2020
082	0	0	_aGrad 338.4/791 _bM266 2020 _223
245	0	0	_aManaging hospitality experiences / _cedited by Dr Alexandra J Kenyon, Dr Peter Robinson and Dr James Musgrave.
263			_a2004
264		1	_aWallingford, Oxfordshire, UK ; _aBoston, MA, USA : _bCABI, _c[2020]
300			_avii, 199 pages cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references and index.
505	2		_aCorporate social responsibilities, society and hospitality experiences / Alexandra J Kenyon and Lucy Hack.
520			_a"This new textbook provides a full and detailed insight into the ways in which experiences are designed and delivered. It covers management issues such as marketing, human resources, operations, quality management, facilities management, project management, and strategy, and is supported throughout by pedagogic features and case studies"-- _cProvided by publisher.
650		0	_aHospitality industry.
650		0	_aSpecial events.
700	1		_aKenyon, Alexandra J., _d1966- _eeditor.
700	1		_aRobinson, Peter, _d1979- _eeditor.
700	1		_aMusgrave, James, _eeditor.
776	0	8	_iOnline version: _tManaging hospitality experiences _dBoston : CAB International, 2020. _z9781789242041 _w(DLC) 2019056034
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2ddc _cBK